Amber Talk Privacy Policy
Effective Date: July 23, 2025
This Privacy Policy describes how Amber Talk (“we,” “us,” or “our”), an online company based in Dallas, Texas, USA, collects, uses, and discloses your information when you access or use our Amber Talk website (the “Website”) and the Amber Talk web application (the “App”), collectively referred to as the “Service.”
By accessing or using the Service, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Service.
1. Information We Collect
We collect various types of information in connection with the Service:
1.1 Information You Provide Directly
When you interact with our Service, you may provide us with the following information:
Account Information: When you sign up for the Amber Talk App, we collect your Name, Email Address, and Country.
Communications: If you contact us directly (e.g., customer support, feedback), we collect the content of your communications and any contact information you provide.
Payment Information: If you purchase premium features in the App or mini-courses on the Website, our third-party payment processors collect your payment information (e.g., credit card details). We do not directly store your full payment card details, but we may receive information about your transaction, such as the date and amount of the payment.
User-Generated Content: Any content you create, submit, or upload while using the Service, such as responses during speaking practice, written exercises, or other language learning interactions. This includes your voice recordings for pronunciation assessment.
1.2 Information Collected Automatically
When you use the Service, we may automatically collect certain information about your device and usage:
Usage Data: Information about how you access and use the Service, including your activity within the App and on the Website (e.g., features accessed, time spent, lessons completed, articles read, AI interactions).
Device Information: Information about the device you use to access the Service, including IP address, browser type, operating system, device identifiers, and mobile network information.
Log Data: Server logs may include information such as your IP address, browser type, referring/exit pages, and the date and time of your visit.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies (e.g., web beacons, pixels) to collect information about your browsing activities, remember your preferences, and personalize your experience. You can manage your cookie preferences through your browser settings.
1.3 Information from AI Interactions
When you use AI-powered features (e.g., guided speaking practice, pronunciation assessment), we collect the input you provide (e.g., your voice, text) and the AI’s responses and assessments. This data is crucial for providing the service and improving the AI’s accuracy and effectiveness.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Maintain the Service: To operate, deliver, and improve the functionality of the Website and App, including AI-powered features and content.
To Personalize Your Experience: To tailor content, exercises, and recommendations based on your learning progress, preferences, and interactions with the AI.
To Process Transactions: To process payments for premium features and mini-courses.
To Communicate with You: To send you service-related notifications, updates, security alerts, and support messages. We may also send you promotional communications about our services, which you can opt-out of.
For Analytics and Improvement: To understand how users interact with the Service, monitor performance, identify trends, and improve the AI models, content, and user experience. This includes analyzing pronunciation data to enhance the accuracy of our assessment tools.
For Security and Fraud Prevention: To protect the Service and our users from fraud, unauthorized access, and other security threats.
To Enforce Our Terms: To enforce our Terms of Use and other policies.
For Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
With Service Providers: We engage third-party companies and individuals to perform services on our behalf (e.g., payment processing, hosting, analytics, customer support, AI model training and improvement). These service providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
For Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction.
For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
Comply with a legal obligation.
Protect and defend the rights or property of Amber Talk.
Prevent or investigate possible wrongdoing in connection with the Service.
Protect the personal safety of users of the Service or the public.
Protect against legal liability.
With Your Consent: We may share your information with your explicit consent or at your direction.
Aggregated or Anonymized Data: We may share aggregated or anonymized data that cannot reasonably be used to identify you. For example, we may share statistics about user engagement or AI performance with partners or for research purposes.
4. Data Security
We implement reasonable security measures designed to protect your information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Data Protection Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
Access: You may have the right to request access to the personal information we hold about you.
Correction/Rectification: You may have the right to request that we correct any inaccurate or incomplete personal information.
Deletion/Erasure: You may have the right to request the deletion of your personal information, subject to certain exceptions (e.g., legal obligations).
Objection to Processing: You may have the right to object to the processing of your personal information in certain circumstances.
Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format.
Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before responding to your request.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your account is terminated or you request deletion, we will delete or anonymize your personal information, though some information may be retained for a limited period for legal, accounting, or security purposes.
7. Children’s Privacy
The Service is not intended for use by individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.
8. International Data Transfers
Amber Talk is based in Dallas, Texas, USA. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. The data protection laws in the United States may differ from those in your country of residence. By using the Service, you consent to the transfer of your information to the United States.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Amber Talk
Dallas, Texas, USA